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Primary Introducing alcohol - Guidance Notes

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DA24

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CANCELLATION AND RIGHT TO RETURN AND REFUND.

You may cancel an Order at any time prior to us sending you the Order Confirmation by way of a clear statement. You may (but are not obliged to) do this by completing the Cancellation Form set out below and sending it to us by email contact@drinkaware.co.uk or by post to Drinkaware, c/o Sprint Ltd, Unit 3, The Mercury Centre, Central Way, Feltham, Middlesex, TW14 0RN.

Once we have sent you an Order Confirmation and our Contract is formed, in addition to your other legal rights, you have the right to cancel the Contract in respect of one or more Products and receive a refund in accordance with the terms set out below.

Your right to cancel a Contract in respect of one or more Products covered by that Contract starts from the date of the Order Confirmation relating to that Contract and ends 14 days after the date on which you receive all of the Products covered by the Contract.

If you wish to cancel a Contract, you should notify us of your wish to do so by way of a clear statement prior to the expiry of the 14 day cancellation period. You may (but are not obliged to) do this by completing the Cancellation Form set out here and sending it to us by email contact@drinkaware.co.uk or by post Drinkaware, c/o Sprint Ltd, Unit 3, The Mercury Centre, Central Way,Feltham, Middlesex, TW14 0RN.

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